Help & Support Centre

Just got started and have a few questions?

Easy Step-by-step Setup Tutorials

Finding the information you’re after is simple and fast.

Our awesome support ticket system is build within your site. You can contact us directly, and receive responses as well, right from your website dashboard. Which helps you achieve maximum convenience.

You can also browse help topics via the FAQ section.

Business plus plan users can now relax in the knowledge that not only do you have full unrestricted access to all premium plugins, themes and videos – you also get 24/7/365 unlimited expert support for *any* website problem you run into.


Submit your support question via our simple form and receive a response within minutes.
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Most commonly asked questions

How long will it take me to build a website?

This is completely up to you. On their own, many of our customers have a fully functional web presence together and online within 4 hours; others, over the course of a few weeks or even months. While some of our customers make updates to their websites on a daily basis, others do so only seasonally. We recommend that you look at your website as an ongoing project which evolves and grows with your business.

Do I need special skills to maintain my website?

No, if you can use email and the internet you are fully qualified to maintain your website with our Content Management System.

Do I need experience with HTML to build a Website on nCorde?

No, you do not need any previous knowledge or HTML or programming experience to Your Site. All functions can be used via your browser. You can create and edit your website from any computer with an internet connection, and it is not necessary to install any software.

How do I view my website after a trial signup?

Once you have completed setting up a free trial website you can view the website at

You should have received an email with this information and more (and a link to your trial website) within minutes of completing the website setup. If you have not received this email please contact us and we can forward a new copy of the email.